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Maintaining your SFA

What is Expected of You

You can find all the information you might need about the maintenance of your SFA in England and Wales on the Defence Estates website here.

Reporting a Fault

If you need to report a fault in your SFA you should contact MHS on 0800 707 6000 (for properties in England and Wales). If you want to know more about how they will prioritise and respond to your call, full details can be found in the MHS Service Family Accommodation Maintenance Guide. If you are living in an SFA in Scotland, you will need to contact AMEC Turner (Regional Prime Contractor) on 0800 328 6337 to report any problems with your property.

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